Grey Box TIFF (not EPS) graphics and FM7

[Seanb_us]

There is an issue with some users getting grey-boxes instead of imported TIFF graphics in FrameMaker 7. Often, these TIFFs were fine in FrameMaker 6 and the system hardware did not change in the interim.

This has nothing to do with EPS files and grey boxes resulting from their preview.

[Seanb_us]

1) Make sure you have enough RAM, hard disk space, latest video drivers, and a good video card--certainly meet the minimum requirement of FrameMaker 7 but consider that Windows XP and associated apps make it prudent to be using 256+ MB RAM and a 32-64MB video card (Sean's numbers, not Adobe's).

2) Download and install the two FrameMaker 7 patches (for U.K. users, there are three): .

3) If the gray boxes persist, consider batch converting your TIFFs to an alternate format, such a...

[Seanb_us]

Thanks to the Framers list for the heads up, there's a new FrameMaker patch that might help with the TIFF grey box thing:



Regards,

Sean