Hotspots created in Framemaker 11 don't work when generating the PDF

[JodieLand]

I'm trying to create several hotpots on an image that go to specific locations in a table. I have no problem creating them in Framemaker 11 and the links work fine when I test them using CTL+ALT and the mouse pointer. When I generate the PDF, however, the images has no hotspots and when I click on the image, nothing happens.

Some other information:

• I'm using Framemaker 11 on Windows 8.
• The image was originally a .png, but I tried it with other image formats and still the same result.

Is there a setting I need to change when I generate the PDF?

[Arnis Gubins]

How are you generating the PDF from FM - SaveAsPDF or by printing to AdobePDF printer instance? Do any other types of links work in your PDF?

[JodieLand]

I primarily use Save As PDF, and I'm not having problems with any of my other links.  I tried printing to the AdobePDF printer, but I get the following error: When you create a PostScript file you must rely on system fonts and use document fonts. Please go to the printer properties, "Adobe PDF Settings" page and turn OFF the option "Rely on system fonts only; do not use document fonts.

I unselected this option, but I'm still getting this error message. Perhaps I need to close Framemaker and open it again? I'm not sure if this has anything to do with the PDF not being able to generate hotspots, though.

[Arnis Gubins]

Check your preferences settings and in the Embed in PDF file enable Multimedia Objects if it's not. Also, are you creating a CMYK or RGB PDF using the SaveAsPDF route?

The other issue is a printer configuration one. FM should detect the printer setting change,  but I don't think that would be affecting the Hotspot links in the PDF.

How big is the Hotpsot link that you create on the FM graphic? In Acrobat, if you turn on the Links tool (Add/Edit links), does anything show up on the graphic with the Hotspot?

[Bob_Niland]

> Is there a setting I need to change when I generate the PDF?

I haven't seen the FM11 workflows, but if Generate Acrobat Data is an option in any output menus, it must be checked.

[JodieLand]

Thank you! Selecting the Generate Acrobat Data worked!

Arnis - I no longer have the printer configuration issue. I closed FM and opened it again, and I no longer get the error message.

Thanks to both of you!