HTML Output Publish Failing

New Here ,
Feb 03, 2020 Feb 03, 2020

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Hello, 

I have a problem publishing to an HTML output. I am using Framemaker 2017 version 14.0.4.511 and have checked to make sure I have the current version (I am up to date), lastly I am running windows 10, and I have unstructured content. 

I have a large-ish file (about 300 pages) that I need to publish to an HTML output, I am able to publish this file as a PDF, but when I try to create an HTML format it will not run. The Distiller tool opens a progress window pops-up and then I get a second "Confirm Security" pop-up; so far all is well. Until it dies on me, The distiller window displays the following message

Adobe PostScript software version: 3018.101
CID support library initialization completed.
Adobe PDF Settings file read error in PDFX4 2007.joboptions:
/CheckCompliance out of range

 

Source: Pdf00001.tps
Destination: C:\Users\USER\AppData\Local\Temp\TPUBTMP9\Pdf00001.pdf
Adobe PDF Settings: C:\ProgramData\Adobe\Adobe PDF\Settings\High Quality Print.joboptions
%%[ ProductName: Distiller ]%%
%%[Page: 1]%%
%%[LastPage]%%
Distill Time: 00 Hour(s) : 00 Minute(s) : 00.406 Second(s)
**** End of Job ****

My problem is that I do not get any other information to find out why this is failing, no error logs nothing. So troubleshooting this has been frustrating especially since I can HTML publish other files within the same book. I have checked my cross-references for any broken links, text insets are good to go.  If anyone can point me in the right direction that would really help me out. I know the problem is in my file and not my configuration, but not having any idea where to start is a total pain. I can provide some more details as needed. 

Thanks in advance

Henry. 

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Error , Publishing , Responsive HTML5

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Adobe Community Professional ,
Feb 03, 2020 Feb 03, 2020

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Try choosing a different Job Options file:

 

image.png

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New Here ,
Feb 04, 2020 Feb 04, 2020

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Thanks for the reply, oddly enough I don't have the PDF settings option in my Job Options menu, but I can create a 

PDF, so???? 

Image.jpg

 

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Engaged ,
Feb 03, 2020 Feb 03, 2020

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Can you check the settings again.

You said you are trying to publish HTML, but the error message you display is from the PDF distiller.

 

Make sure you selected the correct type of HTML publishing

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New Here ,
Feb 04, 2020 Feb 04, 2020

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That is why I am a bit stumped. I can publish to HTML for other files in the series/Book. I have no idea why this is trying to open Distiller for this operation and not for the other files. I'm still trying to figure it out, thanks for the reply. 

 

Henry. 

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Adobe Employee ,
Feb 04, 2020 Feb 04, 2020

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Hi Henry,

I have sent you a private message. Please provide the requested information so that we can connect and look into the issue.

Regards,

Ajit

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