Hyperlinked text--the text, not the link--disappears when I create a PDF from a book in FM 11

Report · Mar 19, 2015

I am editing a FrameMaker 11 document with some text that is hyperlinked to a website. Earlier PDFs output fine. When I created the last PDF, some of the text disappeared in the PDF, but it's still visible in FM. On the PDF, the hyperlink is active in the blank space and it works to go to the website. Specifically the hyperlinked text is part numbers in a table with a shaded background--I mention this because if I open a page of the defective PDF in Illustrator--the text that has disappeared is behind the shaded square. Some of the hyperlinked part numbers are visible in the PDF--this seems almost random. It's not just part numbers or rows where I have edited something. I'm editing the document, I didn't create it. My background is InDesign and I am a novice in FrameMaker. Appreciate any guidance or suggestions.

Report · May 03, 2015

Not really sure that I fixed the problem, but I did find a work around and wanted to post it if someone else runs across the same issue. Apparently the document creator used lots of custom rules and shading. If I pulled up the custom rules and shading palette and just unchecked both the custom ruling and shading boxes, it allowed me to create the print file correctly--the disappearing part numbers were on the new PDF. I didn't have to update the whole book which I didn't want to do because I feared it would mess up the rules and shading. Just unchecking the box before creating the PDF solved that issue for my purposes.