images turn grey

[sylvief87767683]

I have just started playing with FrameMaker.  Can someone tell me why some of the images in my FrameMaker document turn grey. I am copying them from Word.  Should I be saving in another format and then importing them?  I have many images to import since I am doing an instruction manual.  Is there a better way to do this?  I am using version 13.   thanks Sylvie

[Bob_Niland]

re: Can someone tell me why some of the images in my FrameMaker document turn grey.

Upon insert/placement, or later?

re: I am copying them from Word.

So they could be any graphics file format, as well as varying from one image to the next. It's easily possible that Word supports some formats or features that FM does not. It's also possible, where the images are in formats that support thumbnail/preview (like EPS and PDF), that the thumbnail is missing, in which case you can get gray.

Determining the format of embedded objects can be difficult to impossible, entirely apart from the problem of provenance (knowing where they came from, and when).

re: Should I be saving in another format and then importing them?

Yes, even if only from a local subdirectory named "images". Can you do a right-click export-image-as from Word?

[Robert_^_W · Accepted solution]

If you are using a version of word that saves the file with a four-letter extension, eg Docx, you can rename it to .zip and you will find all the images stored in a folder. These can be copied to the location of your FrameMaker file to be reimported. Make a backup of your word doc first.

[sylvief87767683]

Thank you Robnurflugel

this will work, all imades from Word file and now in one folder using the zip file.  This is excellent. 

thanks again.

Sylvie