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Incorrect font displays than the one selected in Character Designer

New Here ,
Jul 14, 2022 Jul 14, 2022

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I have a very strange issue with FrameMaker 2019. When I specify a font using Paragraph (font tab) or Character Designer, the font that actually appears is the font listed directly above the one I intend to display. I have attached an example showing that I selected "Keysight Sans" font, but Frame selects Kazuraki instead. If I change the font using the information in the tool bar, the correct font appears. Any ideas? I have uninstalled and re-installed the application with no success. I am using the latest version.

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Community Expert ,
Jul 15, 2022 Jul 15, 2022

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Hi Lynne,

 

I remember that someone had a similar problem that he clicked somewhere and it seemed that the click was actually somewhere else.

After he changed the screen resolution, everything was fine.

I will see, if I find the original post.

 

Best regards

 

Winfried

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Community Expert ,
Jul 15, 2022 Jul 15, 2022

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Is this related to your issue?

https://community.adobe.com/t5/framemaker-discussions/framemaker-menus-skip-when-using-a-mouse/td-p/...

You say that you have the latest version. Does this mean 16.0.4?

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New Here ,
Jul 15, 2022 Jul 15, 2022

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Hi Winfred,

 

Thank you for your suggestions. I am running FrameMaker 2019 v15.0.8.979, which I assumed was the latest as Frame tells me there are no updates available. I will try changing my screen resolution to see if that helps.

Lynne

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