Internal Error: 10004, 5707618, 7342995, 5787397

Report · Feb 08, 2011

I'm getting a crash intermittently with this error: Internal Error: 10004, 5707618, 7342995, 5787397

I have a large book of files using conditional text and text insets. Any clues on what I can do to avoid the crash? I'm running Tech Comm Suite on Windows 7.

FrameMaker 10.0.0 for Intel
Build: 10.0.0.388
Window System: MSWindows
Operating System: Windows NT 6.1 (major.minor.build: 6.1.7600 )
Generated on: Monday, February 07, 2011 5:07:06 PM
To file: C:\Users\kcakebread\AppData\Roaming\Adobe\FrameMaker\10\FrameLog_11.02.07_17.07.06.txt
=== Header End ===

=== Stack Trace Begin ===
$571762
$700b93
$584f05
$581bc9
$5822bb
$585b4e
$57fe33
$5834d6
$767d6238
$767d68ea
$767d7177
$767d72f1
$776000e6
$5fe7cd
$5fe99c
$753995
$75430e
$7543b6
$754688
$7547aa
$999e3d
=== Stack Trace End ===

=== Open Window List Begin ===
# not implemented
=== Open Window List End ===

=== Recent Commands Begin ===
=== Recent Commands End ===

=== Recent API Calls Begin ===
# not implemented
=== Recent API Calls End ===

Report · Feb 14, 2011

Hi Kfcmobile,

It's hard to guess what the exact problem might be from the details that you have shared.

Some more info regarding the steps you perform or the nature of operations that you execute when you encounter this problem would be helpful.

Also I'll advise you to break your book into two recursively until you are able to zero in on a particular book file/object that might be the culprit here.

Regards,

Nakshatra