Internal Error: 8004, 4867936, 4920984, 4921436 while attempting to save as XML

[marimura]

Hi,

I get the following error while trying to save fm files as XML.

=== Header Begin ===

Internal Error: 8004, 4867936, 4920984, 4921436

FrameMaker 8.0.0 for Intel

Build: 8.0p266

Window System: MSWindows

Operating System: Windows NT 6.1 (major.minor.build: 6.1.7600 )

Generated on: Tuesday, November 26, 2013 2:01:40 PM

To file: c:\program files\adobe\framemaker8\FrameLog_13.11.26_14.01.40.txt

=== Header End ===

-ramesh

[Arnis Gubins]

Ramesh,

This info is only useful to the FM engineering team and FM8 is no longer a supported product. From the crash log, your version of FM8 is two patches behind the latest version of FM8 (p277). You could try installing those to see if this helps.

[ScottPrentice]

Yes .. definitely get the latest FM8 patch, that may solve the problem.

     http://www.adobe.com/support/downloads/product.jsp?product=22&platform=Windows

However, if this is a structured document, you should also be sure to validate (Element > Validate) the file before saving. Also check for graphics that are referenced from a reference page, and you may want to delete any cross-refs that aren't resolved (or resolve them). FM can crash for a variety of reasons when saving to XML, anything that's slightly amiss is likely to cause a problem.

Cheers,

...scott