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Hi all,
I am struggling with inserting of pictures into document. I am able to insert/import picture (via File>Import>File "copy into document") into document but sometimes FM is not able to reopen document with imported graphics and internal error is shown. Documents is possible to open when folder (AppData\Roaming\Adobe\FrameMaker\12) is removed but this is just workaround. This issue occurs unexpectedly. I inserted different types of pictures even eps file and there is no difference. I am sure that this issue is caused by element because I inserted empty Graphic (custom element of graphic type) element into document and system behavior is the same.
Header of FM log related to the issue:
=== Header Begin ===
Internal Error: 12044, 21204660, 21204954, 24149349
FrameMaker 12.0.4 for Intel
Build: 12.0.4.445
Window System: MSWindows
Operating System: Windows NT 6.1 (major.minor.build: 6.1.7601 Service Pack 1)
Generated on: 28. marca 2018 11:47:46
To file: C:\Users\ladislav.benko\AppData\Roaming\Adobe\FrameMaker\12\FrameLog_18.03.28_11.47.46.txt
Locale: English
Current Mode: Structured FrameMaker
Current View: WYSIWYG View
=== Header End ===
Thank you for any answer.
BR
Ladislav
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