• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Issues converting FM2020 doc to PDF

Explorer ,
Jun 16, 2023 Jun 16, 2023

Copy link to clipboard

Copied

I've recently converted a FM2020 document to PDF by printing to a PDF printer. Had the following problems and would appreciate recommendations. Thanks so much.

 

- The document includes a .png image with a transparent background. Although the background appears transparent in FM, in the PDF it is not (surrounded by a white box);

 

- None of the external hyperlinks in the document are in the PDF. I know I could insert these in the PDF after the conversion but I don't have Acrobat currently and would prefer not to have to take this step.

Views

196

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 19, 2023 Jun 19, 2023

Copy link to clipboard

Copied

What point version of FM2020 are you running? Have you tried the Publishing route for creating the PDF?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 21, 2023 Jun 21, 2023

Copy link to clipboard

Copied

Sorry for the delay in responding. Been out for a couple days. Running 16.0.5.1096. Had not tried publishing, but when I do I get the following warning: "To execute "Save as PDF" command you must have Acrobat Distiller version 5.05 or higher installed.". I don't think I can install just Acrobat Distiller, although I've tried. Upon confirming the first warning, this one displays: "To execute "Save as PDF" command you must have PDF Job Options defined." Thanks again.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 21, 2023 Jun 21, 2023

Copy link to clipboard

Copied

Is this a new install of FM? Because you should have gotten the headless version of Acrobat as part of your FM installation - enough to create PDFs through printing to the Adobe PDF printer instance, Save As PDF, and Publish to PDF.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 21, 2023 Jun 21, 2023

Copy link to clipboard

Copied

The installation was about a year ago and I'm not the one who did it so not sure of the exact steps taken. Will have to check in with our IT apps guy to see if FM could be reinstalled with this Acrobat option enabled.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 21, 2023 Jun 21, 2023

Copy link to clipboard

Copied

One more question. Can you explain what you mean by "headless?"

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 21, 2023 Jun 21, 2023

Copy link to clipboard

Copied

You don't get a full visible Acrobat UI installed - just enough of the "under the hood" mechanism to make PDFs within FM.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 21, 2023 Jun 21, 2023

Copy link to clipboard

Copied

FrameMaker 2020 and FrameMaker 2022 do not have this headless Distiller. They have an internal PDF generator.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 21, 2023 Jun 21, 2023

Copy link to clipboard

Copied

For the Save as PDF & Publish routes - is Print to Adobe PDF not supported anymore?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 21, 2023 Jun 21, 2023

Copy link to clipboard

Copied

LATEST

Save as PDF and Publish use FrameMaker's internal PDF generator.

When you want to print to PostScript, you need a PDF printer from Acrobat or another PDF editor.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines