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[Meta] Can We Not Paste in Forums?

Participant ,
Jan 25, 2019 Jan 25, 2019

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Not a FrameMaker question, per se, but... I started asking a question as a reply in an existing discussion, and then decided it should probably be its own separate thing. So I selected the text, cut it, canceled my reply, opened a new discussion, and tried to paste my text into the text field.

Nothing.

Neither hitting <ctrl>-v nor right-clicking and choosing Paste produced any results at all in the forum window. I know the content was there in the paste buffer, because I was able to paste it into an open FM file, but I couldn't paste it here, and ended up retyping it all. Is that the way the forums are supposed to behave, or is it some kind of user error on my part?

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correct answers 1 Correct answer

Community Expert , Jan 25, 2019 Jan 25, 2019

Hi Dauphin:

You could test this by logging into the forums from home with the same browser. I've never had any issues but don't use IE.

~Barb

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Community Expert ,
Jan 25, 2019 Jan 25, 2019

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No, that's not normal, Dauphin. I have a number of stock answers sitting in Notes, and I just copy them and paste them into the forum window. I also regularly quote users, i.e.,

[Meta] Can We Not Paste in Forums?

so I copy from one window to another within Jive (our forum application).

~Barb

Edit: I'm on a Mac and switch between Chrome and Safari. I wonder if it is browser-related. What browser are you using, and have you tried a different one?

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Participant ,
Jan 25, 2019 Jan 25, 2019

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It may well be a browser issue: I'm using IE11 running under Windows 7. Our corporate IT policy is very conservative about software upgrades/updates, and we're typically several versions behind current on everything. It's only because FM is "exception" (i.e., unsupported) software that my little workgroup has been able to get current on that!

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Community Expert ,
Jan 25, 2019 Jan 25, 2019

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Hi Dauphin:

You could test this by logging into the forums from home with the same browser. I've never had any issues but don't use IE.

~Barb

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Community Expert ,
Jan 25, 2019 Jan 25, 2019

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If you are on Firefox look into:
about:config
dom.event.clipboardevents.enabled false

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Participant ,
Jan 30, 2019 Jan 30, 2019

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Testing the theory that this is a browser issue, I'm accessing the site through Chrome rather than my company's baseline IE11 browser. Let me see...

"So I selected the text, cut it, canceled my reply, opened a new discussion, and tried to paste my text into the text field."

Yup; works fine!

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