new request, new tools, new possibilities ...

[FieryPantone]

I suspect my new client is going to ask about on-line help,and I think they'll be amenable to AIR help ... armed with FM 9 and Robohelp 8, it seems there's room for a fair degree of integration. What I'd like to find first is a helpful book or tutorial: any suggestions?

Yes, it surprises me too that I've been producing b-e-a-utiful hard copy documentation for so long and never once been asked for on-line help. Or perhaps it doesn't, given the strange environment I've been in.

[Arnis Gubins]

Hi Niels,

You might want to watch RJ Jacquez's videos on AdobeTV (see link at right of the Forum page under the Overview tab). Specifically these two topics should give you a start:

http://tv.adobe.com/show/building-next-generation-user-assistance-in-a-web-2-0-environment/

http://tv.adobe.com/show/single-sourcing-and-multi-channel-publishing-in-technical-communication/