• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

No content in CHM output

Community Expert ,
Feb 11, 2020 Feb 11, 2020

Copy link to clipboard

Copied

While I can successfully process CHM, HTML5, and Basic HTML from the Publish pod in Fm 2019, I can't see any content in the CHM file. It shows the bookmarks, but not the content of the topics themselves. The HTML5 and  Basic HTML both work as expected. 

 

Anyone else seen this?

TOPICS
Publishing

Views

549

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Feb 11, 2020 Feb 11, 2020

A shout out to both Rick Stone and Peter Grainge for a post made in the RoboHelp forum...

 

CHM will not display content when viewed across a network connection. As soon as I moved my existing CHM to my C drive, everything worked as expected.

 

Moral of the story: If you produce CHM, don't set your default output location to a network drive.

Likes

Translate

Translate
Community Expert ,
Feb 11, 2020 Feb 11, 2020

Copy link to clipboard

Copied

A shout out to both Rick Stone and Peter Grainge for a post made in the RoboHelp forum...

 

CHM will not display content when viewed across a network connection. As soon as I moved my existing CHM to my C drive, everything worked as expected.

 

Moral of the story: If you produce CHM, don't set your default output location to a network drive.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 12, 2020 Feb 12, 2020

Copy link to clipboard

Copied

IIRC there's some jiggery-pokery you can do to your server to enable CHM content to display, but that's usually out of the range of expectations for people to do. Antique output format indeed! 😂

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 12, 2020 Feb 12, 2020

Copy link to clipboard

Copied

LATEST

Yeah, the actual moral of the story is 

"Beware any format that looks like it was last updated for Win 98"

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines