Number of deactivations/activations

[David 999]

I have just been informed by Adobe Support that the maximum number of activations/deactivations on one license/SN is 20. Is this true? What is Adobe thinking when it makes this ruling. I use FM8 from two locations by activating/deactivating as needed and essentially with a 20 max rule I'm now out of options. (I know I can install on two machines, but I prefer to activate/deactivate).

[Guest]

20 max? wow, I hadn't heard that, but it never occurred to me that there might be a limit, either. That sure puts a damper on testing FM on various O/S versions.

As this is a user-to-user forum nobody here will have a definitive "from the source" answer to whether it's true or not, but maybe some personal experience one way or the other will help answer the question.

Sheila

[David 999]

Absolutely. I posted it because I was curious to know if any other user had been given the same information. If it is true, I would have expected to see other posts about it. Support gave me an extension on activates/deactives so I'll see how far I get with that.

Thanks.

[Arnis Gubins]

David,

AFAIK, you can have two installs/locations activated (e.g. work and home or mobile) and don't have to deactivate/re-activate when switching between the two. The only catch is that you can't be using both simultaneously. I've got that set-up for my work and mobile. So far, no issues.

[Dov Isaacs]

The fact that you can have the software simultaneously activated on two systems that you use (not one for you and one for a co-worker) - both systems cannot be running the software simultaneously, though - should resolve your issue without activation/deactivation cycles.

Note that the 20 activation/deactivation cycle limit is not absolute. If you go over it, call Adobe Activation Support (the phone number you get on the screen) and explain the situation. They will normally "up" the cycle limit for you.

          - Dov

[Shlomo Perets]

Good news!  The limit on deactivations/activations is now gone, according to

http://blogs.adobe.com/OOBE/2010/01/removing_deactivation_limit.html

Shlomo Perets, www.microtype.com

FrameMaker/Acrobat training & consulting