PDF Creation Issuse in FrameMaker

[Waqas34907142fzlt]

Hi,

I am using FrameMaker 17.0.0 version and struggling with the save as pdf option. Whenever, I tried to save as pdf, it throws out an error: 

"FraeMaker could not find Adobe PDF printer instance, which must be installed to execute Save as PDF command"

When I go for addition of "adobe print to pdf printer", i don't see that in my printer list (using an existing port in add printer setup). 

Any suggestion or solution for this, please?

Thanks,

[frameexpert]

https://community.adobe.com/t5/framemaker-discussions/pdf-printer-instance-keeps-disappearing/td-p/1...

[Bob_Niland]

This looks like another case of the vanishing Adobe PDF printer instance bug discussed in another thread lately in the FM forum.

It does not appear to be an FM-related problem, as it's being reported more widely.

[Barb Binder]

Uninstalling/reinstalling FrameMaker will likely take care care of this but if the issue persists, you can email tcssup@adobe.com for help. This reaches a dedicated FrameMaker support team.

~Barb

[Waqas34907142fzlt · Accepted solution]

Thank you @Barb Binder  for you help. Technical team shared the solution and it worked for me. Thanks alot.

Just posting the solution someone may get help from here!

[Barb Binder]

Hi @Waqas34907142fzlt:

Thank you so much for taking the time to come back to share this with us. I have no doubt this be referenced quite a bit in the future. 

~Barb

[Winfried Reng]

I had this issue just a few days ago. When I did a repair installation of Acrobat, this fixed this issue. The Adobe PDF printer re-appeared. And it kept being there.