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"Your purchase wasn’t detected"

New Here ,
Dec 17, 2023 Dec 17, 2023

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I started with a free trial and then made the purchase, but my desktop version keeps saying that "Your purchase wasn’t detected". 

Screenshot 2023-12-18 084759.png

Screenshot 2023-12-18 084720.png

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Community Expert ,
Dec 18, 2023 Dec 18, 2023

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Give the FM folks a buzz - see https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including FrameMaker.

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