"Your purchase wasn’t detected"

[Queeny29550622b6rz]

I started with a free trial and then made the purchase, but my desktop version keeps saying that "Your purchase wasn’t detected". 

[Jeff_Coatsworth]

Give the FM folks a buzz - see https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including FrameMaker.