Reasons why Framemaker 2015 crashes?

Report · Jul 09, 2015

I've been using Framemaker 2015 for over a month now, and almost everyday for various reasons it crashes. I have both automatic save every 2 minutes plus automatic backup on save (I lost two hours of work recently so I'm trying for maximum protection). I'm on Windows 7 on a 64 bit system--and all resides on my computer. There doesn't seem to be any common function I was doing at each time. Each time was different to the point where the last crash I think I was just clicking the mouse. Any ideas? I checked for updates, and it indicated that I have the latest.

Pam Harper

Report · Jul 10, 2015

Hello Pam,

Can you please send the crashlogs generated at %appdata%\Adobe\FrameMaker\13\FrameLog_* at fmerror@adobe.com. Also put my ID harshg at adobe dot com in CC.

Thanks!
Harsh

FrameMaker Engineering