Registration says supports@zoominternet.net already taken

[aletas22164506]

We have purchased Adobe Acrobat Pro from a company called Tech Soup. We are a non profit agency so we could purchase at a reduced price.

Originally we had a copy of AAP installed on another computer here in our office but needed to uninstall it so we could use the install on a new computer.

After installing on our new computer the registration keeps saying supports@zoominternet.net is already used.

How can I get around this issue?

thank you.

Aleta Shecker

Supports, Inc.

[Jeff_Coatsworth]

Give Adobe Support a call - they can help you out.

[aletas22164506]

I did. They told me to contact you.

[Jeff_Coatsworth]

This is a user to user forum - we can't help on licensing issues at all. Try them again.