We have purchased Adobe Acrobat Pro from a company called Tech Soup. We are a non profit agency so we could purchase at a reduced price.
Originally we had a copy of AAP installed on another computer here in our office but needed to uninstall it so we could use the install on a new computer.
After installing on our new computer the registration keeps saying firstname.lastname@example.org is already used.
How can I get around this issue?
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Give Adobe Support a call - they can help you out.
I did. They told me to contact you.
This is a user to user forum - we can't help on licensing issues at all. Try them again.