Rotated image/frame issue

[_Pat_Kack_]

I'm using Frame 8 and Acrobat 3D 8 and having issues with rotated images or frames. When printing to paper, the graphics are fine, but if I print to PDF, the top of the image is cropped. Text lines are visible but the top inch of the imported graphic is not. I wonder if this is a setting in Acrobat or a Frame issue.

Any help would be appreciated.
pat

[Guest]

Pat, what specific version of FM, from Help > About, the "pxx" numbers.

[_Pat_Kack_]

It's the one that comes with the Tech Comm Suite - 8.0p266. I should probably install the latest patches, but I'm afraid they'll break something else. After years of using Frame with no issues, I find these latest versions to be so unstable (graphic, scrolling, pdf issues).

[Guest]

Understood about the update concern, I think we've all been through that mill at various times. That said, though, there are a host of fixes, both in p273 and in p277.

Scrolling issues and graphics glitches are prominently featured in the readmes for both versions.

Are the rotated images or frames directly connected with any of the 3D-specific features in the PDF?

Have you looked for an update on Acrobat 3D?

[_Pat_Kack_]

Hey Sheila,

I've installed all the updates for both Frame and Acrobat, but it doesn't solve my issue. It happens only on large graphics that take up most of the page. If I import an image (png) and rotate it, it gets cropped. If I rotate the image in the graphic program and then import it, it is fine. If I import and image in a landscape frame and then rotate that frame to fit portrait, it crops the image (but not any text inserts).

Seeing as this only happens when I print to pdf (looks fine on screen, prints to paper correctly), I'm guessing it's a glitch between Frame and Acrobat (one of many). I've looked on the Acrobat 3D forum as well, to no avail. I have no idea what to do. The graphics are schematics of electrical components, a cropped graphic is useless...

[_Kenneth_Benson_]

Have you tried other graphic formats besides png?

How are you printing to PDF? You can use any postscript printer to make
a PS file and distill it, but the only printer you *should* use is the
Adobe PDF printer.

--
Kenneth Benson
Pegasus Type, Inc.
www.pegtype.com

[Art Campbell]

Pat, could you provide some details on the graphics, please?
Format, creating program, etc.?

Art

[Guest]

This vaguely rings a bell from years gone by. Goggling for -- "Framemaker" rotated graphics crop -- came up with this one:

http://lists.frameusers.com/pipermail/framers/2006-June/003082.html

[_Pat_Kack_]

Thanks guys for your input. Sheila, I had a look at that link and have tried it different image resolutions. No impact on the cropped images.

Art, the images are screen captures of an InDesign layout in png format. I insert them by reference at 150-175 dpi. They are anywhere between 8-11 inches long (on the side they get cropped). I have to overlay text on the image and then I rotate the whole frame to fit in a portrait page.

Kenneth, I have tried using jpg - no difference. I have Adobe PDF as my printer and process the .ps file using Acrobat Distiller 8.1.3. I've also tried Save As PDF option instead of print, same result.

I'd be happy to send out the image and frame files for trouble-shooting. I'd settle for any work-around at this point...

[_Kenneth_Benson_]

> I have tried using jpg

Jpeg is a particularly bad format for screen captures. Tiff would be
better; I don't know enough about png. Ages ago, in a much earlier
version, I had trouble with large bitmaps printing properly in Frame
(not exactly the same problem - they were printing fine for about 3/4 of
the page and then it printed all "bunched up" and the bottom 1/4 didn't
print). I started using EPS (bitmap eps, saved from Photoshop). This not
only solved the problem, it had the added benefit of displaying much
faster (because the eps files had only a low-res preview, so Frame
didn't hesitate on each graphic to read in the whole file).

I'd be happy to look at one of your pngs, see if it works here, but I'm
on Frame 7 (just ordered Frame 9), so I'm not sure if my results would
be relevant. Zip and send to kbenson at pegtype dot com

--
Kenneth Benson
Pegasus Type, Inc.
www.pegtype.com

[Art Campbell]

Pat,
Is there a difference in behaviour if you rotate the frame instead of the graphic?

I'd be willing to take a look at a zipped up package... art.campbell@gmail.com

Art

[_Van_Kurtz_]

Art,

You gave me the same recommendation about rotating the frame instead of the image (in my case, a CCITTG4 image). It worked only halfway: the image was NOT cropped on the top (the right side of the image when unrotated) but WAS cropped on the bottom.

Likewise, I tried the resolution change posted by Sheila, but it also did not work.

We are using the workaround of creating a PDF, but bugs like this should be corrected.

Van

[Arnis Gubins]

Van,

Actually, I suggested trying that, not Art. ;-)

One other thing to check is the "Cropped" setting on the anchored
frame itself. Make sure it's turned off, even if the image fits
entirely within the frame.

Final suggestion to try would be to setup a Landscape Master Page to
hold these almost page-sized images and then rotate the page (Format >
Customize layout > Rotate page options...) in the FM file for PDF
creation.

Rotated objects have always been a bit funky in FM and I've learned to
just orient the graphic external of FM prior to importing to avoid
problems.

[Art Campbell]

Van,

Asking a diagnostic question doesn't imply either that the problem isn't a bug OR that the bug shouldn't be fixed. Although I'm impressed that you're able to intuitively know that your problem is the same as Pat's, I don't have that level of psychic ability yet, so I have to ask what appears to you to be a rhetorical question.

And it is a bug, it's unlikely to be fixed because it's being reported in a release that's not the current release. Adobe, as far as I know, has never done sustaining work on old releases -- they only patch releases that aren't current.

Cheers,
Art

[_Van_Kurtz_]

Art,

For what it is worth, I never meant to imply that your question was rhetorical. I was simply providing information relevant to the question, information that I had discovered trying the same method on my problem.

Do you know whether this issue has been resolved in Frame 9? We have yet to upgrade to it.

Van

[Arnis Gubins]

I've been able to duplicate this behaviour in FM9. I've tried all of
the variations suggested (rotating the AFrame, rotating a landscape
page, ensuring cropped is off, etc.) and in all cases the top/bottom
of the image gets clipped.

However, a pre-rotated image imported to the same FM file does not
clipped.

Definitely a bug.

The workaround option for now seems to be to pre-rotate the images
before importing into FM.

[Arnis Gubins]

Addendum:

I tried this on a postscript printer and the image was also clipped.
However, printing to a PCL printer did not clip the image, verifying
what's been reported by Pat.

It's definitely an issue with the coding of the postscript
transformations, so beware outputting to PDF or postscript printers.

[_Pat_Kack_]

I've sent you a one pager extract of a cropped image and the image itself Art, let me know how you go with that. Thanks for the help.

As for doing the rotation in the image program, the issue is that I would have to re-insert the text for about 50 graphics. I've tried copy/pasting into image programs but only the image is carried through. When using Word, the image/text is scaled by 50%... Does anyone know a better way of doing this?

On Adobe fixing this issue or not, how can they maintain to have a single sourcing solution with the Tech Comm suite, when you have major issues with printing between Frame and Acrobat?