TC 3.5 trial - Robohelp fails to make printed documentation

Report · Jun 29, 2012

When attempting to generate printed output, fails - says it can't find Word.

At first, I installed the Office 2010 x64 trial, and that didn't succeed.

In Word, File?options>trust center, enabled macros and access to the object model.

No difference.,

Went to RH Tools>Options, added Word to open .dot, .doc, .dotm, .docx

No difference.,

Then I read there were interop issues between 32 bit apps and 64 bit apps.

Uninstalled Office x64, installed Office x32. Same symptoms.

Uninstalled TCS

Control panel > Office>repair

Re-installed TCS

no change.

Re-checked Word's macro security settings, RH's .dot and .doc settings - those had stayed as I set them - is that a clue?

Installed Office 2003 Pro, re-installed TCS.

Robohelp still fails to produce printed doc, claims it can't find Word.

help?

Report · Jun 29, 2012

in a chat with support, I was told to uninstall, reboot, run cscleaner, reboot

then create new admin user profile and install from that profile.

Am doing so. cscleaner says it ran ok.

we shall see...

Report · Jun 29, 2012

Ok, did that.

shut down, restarted.

Opened Word, set macro security to prompt for medium.

actually started Frame first, then closed it.

Launched Robohelp.

Opened my project.

Built printed docs.

It worked.

Report · Jun 29, 2012

1 Correct answer