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the procedure entry point getlogicalprocessorinformation could not be located in the dynamic link kernel32.dll . I got this error after downloading and installing Frame MAker 12. My system os is service pack 2.

Guest
Jul 08, 2014 Jul 08, 2014

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The above mentioned error is displayed when i open Adobe Framemaker 12 after installing it.

the procedure entry point getlogicalprocessorinformation could not be located in the dynamic link kernel32.dll

this is the error.

\

my os is windows service pack 2

2 gb ram

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Adobe Employee ,
Jul 09, 2014 Jul 09, 2014

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Moving this discussion to the FrameMaker forum.

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LEGEND ,
Jul 09, 2014 Jul 09, 2014

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You don't mention which specific version of the operating system that you are using - Windows XP, Vista, or 7 and whether you're using a 32-bit or 64-bit version.

FWIW, kernell32.dll is a Windows system-level module, so it's possible that you have some corruption in your Windows installation which is preventing FM from launching.

Also, 2Gb of RAM is a bit lean for FM.

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