Trouble with FrameMaker 9 fonts

[Guest]

I have a user that is trying to

open a file but he keeps getting an error msg stating "Document named "whateverthefilenameis".fm uses unavailable fonts. To reformat the document the using avaiable fonts, click ok." It was also give a message of "FrameMaker did not update the generated files in '133 Baseline.book' because of errors during the update process."

I can't find any information on this. any help would be greatly appreciated.

[Michael_Müller-Hillebrand]

A book update with closed files will fail, if one of those files cannot be opened without a warning (missing graphic, font). To solve this, it is better to have all files of a book open during the update. There are some shortcuts available to assist you with that.

1) Have the book open

2) Hold the Shift key and select File > Open All Files In Book

3) Update the book

4) Hold the Shift key and select File > Save All Files In Book

5) Hold the Shift key and select File > Close All Files In Book

To solve the missing fonts problem — if you can not see any missing fonts — the 100% approach is to deselect the option "Remember missing font names" under File > Preferences, maybe only temporarily.

- Michael

[Van Kurtz]

When you open a file that uses fonts that are NOT on the user's system, you get the message about unavailable fonts. This is usually the desired response, especially if the file is worked on by different users, each with a different set of fonts. It allows the user who does not have the fonts to edit the file without changing the fonts.

That being said, sometimes users feel they have all the correct fonts, but still get the message. This typically occurs when one is changing all the fonts from one version of a font (say Times) to another version (say Times New Roman). This means that somewhere in the file, there is at least one reference to the unavailable font, typically somewhere on one of the reference pages or master pages. So, if one wants to get all the unavailable fonts converted to available fonts, then one has to search through the entire file to find them. If it is a simple conversion, say from Times to Times New Roman, then you can open the preferences and unselect the warning about unavailable fonts, open the file and let Frame do the conversion, then save the file with the new fonts, and change the preferences back for safety with future files.

If a book file has one or more files that use unavailable fonts and you update the book, then you get the message about Frame's being unable to update the book due to errors. The errors are the unavailable fonts. If you do NOT want to change the fonts to available ones, open all the files in the book first, then update the book. You will get the unavailable fonts message for each file as you open it up, but not while updating the book, because the files are already open.

Hope this helps,

Van