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Unable to re-save a PDF file in FrameMaker 10

New Here ,
Feb 20, 2014 Feb 20, 2014

After creating and saving a PDF file, I am unable to resave the file with that name after making changes to it.

The Adobe Acrobat message I get is:

Capture PDF Save Message.JPG

This error does not occur when I try to make comments and resave a  .PDF created with Microsoft Word.

I have a workaround which is to save the file using a different name, delete the original file, and rename the new file with the original  name. I would prefer not to have to do this with each saved change.

Thank you for any help or suggestions you can offer.

nankinnankin

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correct answers 1 Correct answer

Community Expert , Feb 20, 2014 Feb 20, 2014

Not sure how this is a FM problem – you’ve created the PDF out of FM, then edited it in Acrobat, then you want to save it again? I think the issue is in Acrobat, not FM…

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Community Expert ,
Feb 20, 2014 Feb 20, 2014

Not sure how this is a FM problem – you’ve created the PDF out of FM, then edited it in Acrobat, then you want to save it again? I think the issue is in Acrobat, not FM…

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New Here ,
Feb 20, 2014 Feb 20, 2014

Hi Jeff,

You are correct. This is an Acrobat issue. Thank you for your response.

nankinnankin

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New Here ,
Mar 10, 2014 Mar 10, 2014

Actually, I had similar issue, but it was FM.  Occasionally, when I did a Save as PDF or Save as with HTML, FM went on for a few moment then stoped saving with an error message along the line: Cannot create <some file name>...  It kept doing the same thing for several tries until I deleted the previously generated files, then all would be well for a while, until the next time...  I don't know it had anything to do with the generated files (PDF or HTML) being opened on a web-browser at the moment.  Yet, as I remembered prior to that and verified afterward, in those times that went without such error, those files were being opened as well.  Thanks!

PS: I'm using FrameMaker 11

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New Here ,
Mar 20, 2014 Mar 20, 2014

Hi binh,

I can't help you with that issue, but I can tell you that after calling Acrobat we realized the problem was that my document default was set up to show the document in the preview pane as well as on the screen. As long as the preview pane is open, Acrobat sees the document as being open and is unable to save.

nankinnankin

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New Here ,
Mar 20, 2014 Mar 20, 2014
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Thank you, nankinnankin! I'll check out that possibility.

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