undo and redo buttons disabled, Frame 9

[liverpooljohn]

I dont know if it is a jogged setting, but for some reason I now have edit undo/redo disabled - either as keyboard shortcut, menu drop down or icon link. This happened after about 2 wks of use of Frame 9. Any ideas on how to fix?

[AxialInfo]

What specific version of FM, from Help > About, the "pxxx" numbers, and what platform?

Sheila

[liverpooljohn]

Thankyou. Version 9.0p250

On Windows XP via Windows Parallels for mac.

[AxialInfo]

Ah, Windows Parallels. Well, there are some folks around here who user Parallels, and I seem to recall there was mention of an update to Parallels just recently that apparently fixed some FM-related issue, but exactly what I'm not sure. I'm sure a Mac-oriented forum member will be along to assist soon.

[liverpooljohn]

I have the most recent version of Parallels, and have checked for newest updates.

[Guest]

There was a discussion of issues caused by the latest version of Parallels on April 11.See the thread at:

http://forums.adobe.com/thread/594307?tstart=0

Specifically, it was a discussion about problems saving documents, but other issues were reported as well. Some users seemed to have to revert back to a previous version of Parallels as a result, but there was also mention of a hotfix in the discussion. (There were no specifics of what the hotfix addressed though.)

I apologize as I have FM 8.0p277 and am not on a Mac, so don't use Parallels, but maybe there is something helpful in that discussion.

Janice

[liverpooljohn]

Thanks for your help. For now I'm to assume that it is a Parallels problem I guess.

I have been in touch with Parallels, and reinstalled framemaker (according to their instructions) and this did not change things.

Who knows if Parallels 4 works well with Frame 9. Anyone?

[AxialInfo]

LPJ, any chance you'd consider creating a new forum posting including the name "Parallels" in the title as you may get more visibility from fellow users, and it would certainly help others looking for the same info, rather than being buried in this post --

Sheila

[liverpooljohn]

Done. thanks Sheila, makes sense.

John