White window in FM2020

New Here ,
Nov 19, 2021 Nov 19, 2021

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Hi all, I just downloaded the trial version of FM2020, may be my company will buy it soon, so I just wanted to look around.

At the start I have a white rectangle, a window, with just the usual closing X at the right top corner.

I suppose it is the warning: "This is a trial version it will expire in 15 days" or something like that, but I can't read nothing of course as it is white.

If I click on the cross at the right top corner FM closes.

But I can work: always with this white rectangle around (I can move it as a usual window).

Any idea how I can delete it?

Thanks!

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Adobe Community Professional ,
Nov 19, 2021 Nov 19, 2021

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Thought I'd seen this in the last few days - see https://community.adobe.com/t5/framemaker-discussions/empty-dialog-box-when-opening-framemaker-after... - & see https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including FrameMaker.

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