Working with translated files

[SCampbell_MN]

Hi everyone,

I need to regenerate a few PDFs for translated copies of our manuals, but whenever I try to open the files for Chinese and Japanese, I'm seeing question marks. I'm running Framemaker 8 on a Windows 7 laptop. Any ideas? Do I need to install a language pack for Framemaker?

Thanks!

Susan

[Bob_Niland]

I need to regenerate a few PDFs for translated copies of our manuals,  but whenever I try to open the files for Chinese and Japanese,

Opening the what files?
PDF, book, .fm ?

I'm  seeing question marks.

But no complaints about missing fonts?

I'm running Framemaker 8 on a Windows 7 laptop.  Any ideas? Do I need to install a language pack for Framemaker?

Perhaps for Windows itself. Asian support is usually not enabled by default in domestic builds.

[SCampbell_MN]

I'm assuming the font is missing, but I'm not sure where to get it. I need to regenerate the book file, but when I open the files and try to compile I see only question marks in the PDF.

If I install a Windows language pack, would all of my menus change from English to say, fo example, Chinese?

[Bob_Niland]

If I install a Windows language pack, would all of my menus change from English to say, fo example, Chinese?

No, unless you also change your Regional settings/Locale and/or input method.

You can install as many Language Paks as you want.

You may have to re-map one or more missing fonts to the Asian fonts that Windows provides (or obtain the fonts).

If the document was done with older non-Unicode fonts, such as Big5, you would then be beyond my experience in this topic.