Highlighted

Add/Edit Variable dialog not working for user variables in FM 2015

New Here ,
Mar 01, 2016

Copy link to clipboard

Copied

The Add/Edit Variable dialog opens blank when I select a user variable and click the edit button. Why is this not working?

Views

349

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Add/Edit Variable dialog not working for user variables in FM 2015

New Here ,
Mar 01, 2016

Copy link to clipboard

Copied

The Add/Edit Variable dialog opens blank when I select a user variable and click the edit button. Why is this not working?

Views

350

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 01, 2016 0
Adobe Employee ,
Mar 02, 2016

Copy link to clipboard

Copied

Hi Richard,

Could you please test the same behavior in a new FM document? Let me know if you still have blank Add/Edit Variable pod in FM2015. Also please confirm the complete version of FM2015 from Help>About FrameMaker.

Cheers!

Ashish

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 02, 2016 0
New Here ,
Mar 02, 2016

Copy link to clipboard

Copied

Hi Ashish,

In a new FM document (no template) I created two variables and both resulted in blank Name and Definition fields after clicking the Edit button.

I’m using FM version 13.0.1.385 purchased 01/2016.

Thanks,

Richard

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 02, 2016 0
Adobe Employee ,
Mar 03, 2016

Copy link to clipboard

Copied

Hi Richard,

Thanks for the information. First of all you should try to update your FM to latest version 13.0.2.433. Please go to Help> Updates.., to update it.

If this doesn't resolve the issue, please try the steps below:

  • Close FM 2015.
  • Go to C:\Users\[your-username]\AppData\Roaming\Adobe\FrameMaker and rename the Folder “13” to “13_old”
  • Go to C:\Users\[your-username]\AppData\Roaming\Adobe and rename the folder “Linguistics” to “Linguistics_old”
  • Go to C:\Users\[your-username]\AppData\LocalLow\Adobe and rename folder “Linguistics” to “Linguistics_old”

Launch FM and test the issue in a blank document.

Cheers!

Ashish

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 03, 2016 0
New Here ,
Mar 07, 2016

Copy link to clipboard

Copied

Hi Ashish,

I updated to v. 13.0.2.433: still could not edit user variables

Followed your renaming instructions, opened new blank file: could edit newly created variables

Opened existing file: could not edit user variables

I did discover a work-around, but I’ll leave it to Adobe to say whether this is a feature or a bug: if an instance of my user variable is selected in text, the definition will then appear in the Add/Edit Variable panel . If I deselect the text instance, the definition and name disappear from the panel.

Thanks,

Richard

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 07, 2016 0