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Can't save a book as PDF because of phantom unavailable font that's not used or found in find/replace

New Here ,
Nov 01, 2016 Nov 01, 2016

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I keep getting Book errors about unavailable fonts (Simplified Arabic Fixed and Simplified Arabic Fixed Obliqued) in generated files (TOC, IX) even though these character formats have never been used in any of my FM files, are not used in Master pages or Reference pages, not found when searched for, and are affected by the Remember missing font names preference turned on or turned off. I've tried importing formats one-by-one, skipping import for some options, importing and wiping manual overrides. Sometimes the limited import works and sometimes it doesn't.

This is FM 12.0.4 on Windows 10. Is this a known issue? Is there a workaround that's reliable?

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New Here ,
Nov 01, 2016 Nov 01, 2016

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typo "are not affected" by turning the remember missing fonts option on or off

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Community Expert ,
Nov 01, 2016 Nov 01, 2016

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They may have snuck into your doc via an image file. I'd be tempted to do a Save As MIF & have a look for any references to those fonts.

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Community Expert ,
Nov 02, 2016 Nov 02, 2016

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FrameMaker supports right-to-left languages since FrameMaker 2015.

You have FM 12.

Could it be that you use a template of FM 2015, which was saved down to FM 12?

In Acrobat Distiller you can change what Acrobat should do when font embedding fails:

Ignore

Warn and continue

Cancel job

This is in the Font section of the profile. Maybe you can change this setting?

And of course you can also save as MIF, open in a text editor and find and change/delete the sections with these fonts.

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