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can't save individual fm files as pdf files

Community Beginner ,
Mar 29, 2017

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I'm running Framemaker 2015. I can create PDFs out of books just fine, but when I try to save an individual FM file as a PDF, I get this truncated window and can't continue the save:

Has anyone else seen this? Is there a solution?

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can't save individual fm files as pdf files

Community Beginner ,
Mar 29, 2017

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I'm running Framemaker 2015. I can create PDFs out of books just fine, but when I try to save an individual FM file as a PDF, I get this truncated window and can't continue the save:

Has anyone else seen this? Is there a solution?

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Mar 29, 2017 0
Adobe Community Professional ,
Mar 29, 2017

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Could be your screen scaling in Windows - what size resolution are you running FM in? Have you changed your Display Settings (small, medium, larger - 100, 125, 150%)

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Mar 29, 2017 0
Community Beginner ,
Mar 29, 2017

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I tried changing my display resolution, but I get the same result. It works fine if I save a whole book as a PDF, just not individual FM files.

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Mar 29, 2017 0
Adobe Community Professional ,
Mar 29, 2017

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Have you got the "full" version of Acrobat or just the "headless" one that comes with FM?

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Mar 29, 2017 0
Community Beginner ,
Mar 29, 2017

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I have Adobe Acrobat Reader DC

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Mar 29, 2017 0
Adobe Community Professional ,
Mar 29, 2017

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So just the headless one then - Reader is the freebie; Distiller is the full one.

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Mar 29, 2017 0
Community Beginner ,
Mar 29, 2017

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The problem occurs within Framemaker, not Reader.

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Mar 29, 2017 0
Adobe Community Professional ,
Mar 29, 2017

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Sort of - FM must be invoking 2 different screens if the Book PDF dialog is appearing fine, but the individual PDF dialog is looking like your screenshot. My question was - is it getting some PDF settings dialog from the "headless" version packaged with FM or is it coming from the full Acrobat Distiller package?

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Mar 29, 2017 0
Community Beginner ,
Mar 29, 2017

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Thanks, I appreciate the clarification. I don’t know what it’s doing.

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Mar 29, 2017 0
Adobe Community Professional ,
Mar 29, 2017

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Hey Deborah: If that happened to me, I think I would uninstall/reinstall the software, because that isn't normal. If you aren't ready to do that yet, or need to wait for IT, here's a temporary solution.

You aren't missing much of the dialog box—I put a grey overlay over what you can't get to in the screen shots below. All the commands have keyboard shortcuts, and if you are willing to use them, they will at least allow you to be productive until you figure this out.

Under settings, you can press Tab to advance from Width to Height and from Start Page to End Page. Enter is the keyboard shortcut for Set. Alt+S will work as well. Esc is the shortcut for Cancel.

VMware Fusionss_001.png

In Bookmarks is Get Defaults is missing. Use Alt G. You can Tab from Generate PDF Bookmarks and type in a number to indicate Bookmarks Expanded through Level __.

VMware Fusionss_002.png

The only thing missing in Tags is Get Defaults. Use Alt G.

VMware Fusionss_003.png

Nothing is hidden in Links.

VMware Fusionss_004.png

I happen to prefer shortcuts to a mouse any day, so this wouldn't slow me down too much, although I understand very well that a lot of people are naturally adverse to keyboard commands. I just wanted to offer this in case you are on deadline, and not able to continue.

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Mar 29, 2017 2
Community Beginner ,
Mar 30, 2017

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Barb, thank you so much! This solves my problem perfectly. I don’t need the UI if I can use keyboard shortcuts.

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Mar 30, 2017 1
Adobe Community Professional ,
Mar 30, 2017

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Hi Deborah. I'm so glad I could help.

~Barb

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Mar 30, 2017 0