I am not able to update existing books. This includes books that I have previously been able to update (meaning that I don't think it's a corruption of one book file). When I attempt to do updates or book-level application of show/hide conditional text, the application crashes without any meaningful error message, just "Adobe FrameMaker 2015 has stopped working" (screenshot below).
System info: Windows 10, 64-bit
FM version: 188.8.131.527
Stuff I've tried (to no avail):
I was able to create a new book from the prefab templates, add two paragraph markers and then create a TOC (that I could update). But I cannot update TOCs for or generate any PDFs from any of my existing work.
I am at my wits' end. Does anyone have any suggestions?
These are what I'd do in that situation, in order:
Good luck, and let us know how you fare.
I can't believe it, but renaming the prefs folder worked! I am so relieved and thankful for your reply!
You never know...that's why I put it high on the list.
Glad you're back on track!