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Corrupt text when outputting Adobe PDF from Adobe FrameMaker 2019

New Here ,
Aug 05, 2019

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I recently installed the Adobe FrameMaker 2019 upgrade. When I used the Save as PDF option to output my book, the PDF created using Adobe Acrobat Pro had three instances in which the text was corrupt. I spent quite a bit of time troubleshooting. The FrameMaker file was absolutely fine. I deleted and retyped the text, without fixing the output problem. Finally, I noticed that all three instances of corrupt PDF output included a word with an apostrophe. I rewrote the text to remove the apostrophes and the PDF output without any problem.

Has anyone else experienced this issue? Do you think it is a FrameMaker issue or an Acrobat Pro issue, or a combination of both? I had used this unstructured FM file before, prior to upgrading to FM2019, without any output issue. I'm interested to hear your comments.

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Corrupt text when outputting Adobe PDF from Adobe FrameMaker 2019

New Here ,
Aug 05, 2019

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I recently installed the Adobe FrameMaker 2019 upgrade. When I used the Save as PDF option to output my book, the PDF created using Adobe Acrobat Pro had three instances in which the text was corrupt. I spent quite a bit of time troubleshooting. The FrameMaker file was absolutely fine. I deleted and retyped the text, without fixing the output problem. Finally, I noticed that all three instances of corrupt PDF output included a word with an apostrophe. I rewrote the text to remove the apostrophes and the PDF output without any problem.

Has anyone else experienced this issue? Do you think it is a FrameMaker issue or an Acrobat Pro issue, or a combination of both? I had used this unstructured FM file before, prior to upgrading to FM2019, without any output issue. I'm interested to hear your comments.

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Aug 05, 2019 0
Explorer ,
Aug 05, 2019

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I haven't seen this particular issue, but over the years I've seen some weirdness with fonts and PDFs between upgrades and changes to both Frame and Acrobat. If you were using apostrophes elsewhere with no issue, something about those apostrophes was different. If it's a matter of using apostrophes at all, you might play with smart and straight quotes and see what happens. You might also try playing with different fonts to see if the apostrophe issue is still present. Don't forget to clear all formats as you progress through your variations.

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