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Cross-Ref to External Link is Broken...

Contributor ,
Aug 11, 2015

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Hi All,

With your help, I have been able to establish corss-ref (or HyperText) to an external document.

Yesterday, using HyperText option (Message Client), I was able to create link to an external PDF Document.

Syntex of Message Client: message openfile relative_path

After publishing document, link to an external PDF document works fine.

But when I move all the files and subfolders to another location, LINKS are BROKEN. Is there a way to fix that???

Thanks in advance.

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Correct answer by Arnis_Gubins | Most Valuable Participant

Does the relative link work within FM (hold down ctrl+alt and then click on the link)? If it doesn't work there, then your path information is not correct. I also think you might need to be using quotes around the path because of the space in the folder name - FM has a unix heritage and is a bit sensitive on file names and paths.

Where do the links point to within the PDF (use the Acrobat Link tool > Properties when you select the link box)?

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Cross-Ref to External Link is Broken...

Contributor ,
Aug 11, 2015

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Hi All,

With your help, I have been able to establish corss-ref (or HyperText) to an external document.

Yesterday, using HyperText option (Message Client), I was able to create link to an external PDF Document.

Syntex of Message Client: message openfile relative_path

After publishing document, link to an external PDF document works fine.

But when I move all the files and subfolders to another location, LINKS are BROKEN. Is there a way to fix that???

Thanks in advance.

Most Valuable Participant
Correct answer by Arnis_Gubins | Most Valuable Participant

Does the relative link work within FM (hold down ctrl+alt and then click on the link)? If it doesn't work there, then your path information is not correct. I also think you might need to be using quotes around the path because of the space in the folder name - FM has a unix heritage and is a bit sensitive on file names and paths.

Where do the links point to within the PDF (use the Acrobat Link tool > Properties when you select the link box)?

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Aug 11, 2015 0
Most Valuable Participant ,
Aug 11, 2015

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Do any of your links cross the root of a drive? If so, then FM makes them absolute (i.e. full path including drive).

Check some of the broken links in Acrobat to see where they are pointing to - this will let you know if it's an absolute reference.

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Aug 11, 2015 0
Contributor ,
Aug 11, 2015

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Hi Arnis,

I have an FM document which has three links:

Link 1 is set as shown below. It links to an external PDF file, when I publish FM document this link works.

But when I move published document folder and related sub-folders, link does not work.

I can see that this link is Absolute link, but if I change this to relative link (as shown below) then it does not work. 

Appreciate your help. Thanks.

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Aug 11, 2015 0
Contributor ,
Aug 11, 2015

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Hi Arnis,

Is there any option in Hypertext (to link to external document) with the Relative Path???

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Most Valuable Participant ,
Aug 11, 2015

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Does the relative link work within FM (hold down ctrl+alt and then click on the link)? If it doesn't work there, then your path information is not correct. I also think you might need to be using quotes around the path because of the space in the folder name - FM has a unix heritage and is a bit sensitive on file names and paths.

Where do the links point to within the PDF (use the Acrobat Link tool > Properties when you select the link box)?

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Contributor ,
Aug 12, 2015

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Hi Arnis,

To answer your question, Adobe Acrobat, shows Absolute Link, and I needed to put Relative Link.

All the link in FM works fine, I just had problem with linking to the external document.

I just did not know how to assign the Relative Path in Hypertext according to different Command choices.

But it seems like I have made it work. I used message URL ../xxx/xxx/xxx.pdf

Here is my Hypertext Text:

And here is the Path information with Command Go to URL:

As I said, it does work.

Thank you for all your help. Sorry for delay in my response. Once again, thank you.

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Aug 12, 2015 0