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download speed for TCS

Advisor ,
Dec 02, 2019 Dec 02, 2019

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It's taken months … and I was so pleased when an administrator showed up at my desk yesterday to start downloading my TCS licence. Then the download started, running at a phenomenal 600Kbps and promising to take more than a working day =8-/ The corporate network connections usually run at around 90Mbps.

Any suggestions or observations for getting a download within a day?

TOPICS
Installation and licensing , Technical Communication Suite

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Community Expert ,
Dec 03, 2019 Dec 03, 2019

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What browser were they using? Might pay to try out different ones.

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Community Expert ,
Dec 03, 2019 Dec 03, 2019

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Hi FieryPantone,

 

Could you download the installation file?

When I downloaded the last update, I did not notice any delays.

Here are some tips what to do:

https://helpx.adobe.com/download-install/kb/troubleshoot-download-problems.html 

 

Best regards

 

Winfried

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Advisor ,
Dec 03, 2019 Dec 03, 2019

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And the good news is … the download is now complete! thanks to starting bright and early yesterday morning (CET). We were using Chrome both times, since that's what the adminstrator chose. I'm waiting till I'm back at the office till I try unpacking and running the installer.

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