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Fail to Install a trial of Adobe FM 2019 release

New Here ,
Mar 04, 2019

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Hi,

I got a trial of Adobe FM 2019 release but failed to install it.

I got a license for Adobe FM 2015 release. i don't know whether because the mismatch between the license version and FM software version.

my OS is windows 7.

Does anybody meet such a question?

Thanks a lot.

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Fail to Install a trial of Adobe FM 2019 release

New Here ,
Mar 04, 2019

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Hi,

I got a trial of Adobe FM 2019 release but failed to install it.

I got a license for Adobe FM 2015 release. i don't know whether because the mismatch between the license version and FM software version.

my OS is windows 7.

Does anybody meet such a question?

Thanks a lot.

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Mar 04, 2019 0
Adobe Community Professional ,
Mar 05, 2019

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The usual reasons the FM fails are rights on the computer (you should be a local admin) and too-low a version of the .NET framework. Your existing FM2015 install shouldn't have anything to do with it. Contact tcssup@adobe.com for help if you continue to have a problem installing it.

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