FM 2017 crash

[francog99092026]

Hi,

I've a crash with FM 2017 Update 3. The crash show the following dialog box

This error stops our application until the button is pressed.

I've tried reinstalling with non change.

[Jeff_Coatsworth]

That looks like a Windows error message - what were you doing in FM before it occurred?

[francog99092026]

It runs a proprietary application that commands FrameMaker  with the API.

The same application with the same configuration data in other environment doesn't crash.

The FrameMaker running on a Win 10 OS

[Jeff_Coatsworth]

I'd try contacting Support - you're probably on your own with this one; it doesn't seem to be a normal workflow.

[Matt S - Tech Comm Tools]

Contact the developer who created your proprietary application.