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FM 2017 crash

New Here ,
Jan 25, 2018

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Hi,

I've a crash with FM 2017 Update 3. The crash show the following dialog boxFM2017crash.png

This error stops our application until the button is pressed.

I've tried reinstalling with non change.

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FM 2017 crash

New Here ,
Jan 25, 2018

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Hi,

I've a crash with FM 2017 Update 3. The crash show the following dialog boxFM2017crash.png

This error stops our application until the button is pressed.

I've tried reinstalling with non change.

Views

158

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 25, 2018 0
Adobe Community Professional ,
Jan 25, 2018

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That looks like a Windows error message - what were you doing in FM before it occurred?

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Jan 25, 2018 0
New Here ,
Jan 26, 2018

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It runs a proprietary application that commands FrameMaker  with the API.

The same application with the same configuration data in other environment doesn't crash.

The FrameMaker running on a Win 10 OS

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Jan 26, 2018 0
Adobe Community Professional ,
Jan 26, 2018

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I'd try contacting Support - you're probably on your own with this one; it doesn't seem to be a normal workflow.

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Jan 26, 2018 0
Adobe Community Professional ,
Jan 26, 2018

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Contact the developer who created your proprietary application.

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Jan 26, 2018 0