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FM12 Publishing

Community Beginner ,
Sep 14, 2015

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Hi All

When I generate help from FM12 using the Publish option for different languages, the meta data keywords having special characters get removed from the generated output.

Example: Administração of Portuguese becomes Administrao in the generated html5 help output.

Can anyone help me to resolve this.

Thanks

Sharada

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FM12 Publishing

Community Beginner ,
Sep 14, 2015

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Hi All

When I generate help from FM12 using the Publish option for different languages, the meta data keywords having special characters get removed from the generated output.

Example: Administração of Portuguese becomes Administrao in the generated html5 help output.

Can anyone help me to resolve this.

Thanks

Sharada

TOPICS
Structured

Views

535

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Sep 14, 2015 0
Adobe Employee ,
Sep 24, 2015

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Hi

Thanks for reporting this issue.

Unfortunately this issue is in FM 2015 as well. And we are planning to fix it in next update of FM 2015.

Thanks

Amit Jha

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Sep 24, 2015 0
Community Beginner ,
Sep 25, 2015

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Amit,

Thank you for responding.

But is there no alternative to this. Any patch upgrade, which can help us resolve this issue. Currently we are generating help for 4 languages out of which 2 have these special characters. Post generation, we are manually updating the HTML5 Help pages. There thousands of help pages

We recently upgraded to ATCS5, and just for this reason, i dont think our peers will agree to upgrade FM to the latest version (which you say will have this issue addressed).

Really appreciate any help in this regard.

Thanks

Sharada

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Sep 25, 2015 1
Adobe Employee ,
Nov 26, 2015

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Hi,

We have fixed this issue in the latest patch.

Help > Updates to update your product to the latest patch. Do let us know if this has been fixed to your satisfaction.

Regards,

Amit

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Nov 26, 2015 0
Community Beginner ,
Dec 30, 2015

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Amit,

I really appreciate for getting this issue fixed in ATCS5 as well. I currently have FM 12.0.4.445.

However, the special characters are still getting removed.

Actual (please note special character ü is robbed):

<meta content="Prfung verwalten, Prfung verknpfen"name="search-keywords" />

Expected:

<meta content="Prüfung verwalten, Prüfung verknüpfen"name="search-keywords" />

thanks once again, please let me know if there are any changes that i must to get the patch changes updated in my Framemaker.

Thanks

Sharada

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Dec 30, 2015 0