FM12/TCS 15 License error

Participant ,
Jan 02, 2018

Copy link to clipboard

Copied

So, I fired up my laptop today and ran FrameMaker 12.

And a 30-day trial started.

I have TCS 15, FM 12, installed on this laptop and have been using it for years.

What's going on? What's the fix? What the heck?

Cheers,

Sean

Views

121

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

1 Correct Answer

Adobe Community Professional , Jan 02, 2018
Barb Binder Adobe Community Professional , Jan 02, 2018
Hi Sean.We'll I'm glad it was this easy to fix.I've been storing all serial numbers in a password-saving app for years so I know exactly where to go when this happens. On the Creative Cloud side this issue has disappeared, because applications are licensed simply by logging in with our Adobe IDs. But on the TCS side, and for most of my other applications, this is still my workflow.Happy new year to you, Sean!~Barb

Likes

Translate

Translate
Jump to answer Jump to answer
Adobe Community Professional ,
Jan 02, 2018

Copy link to clipboard

Copied

Hi Sean:

Are you signed out via the FM 12 Help menu? Can you sign back in?

~Barb

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Participant ,
Jan 02, 2018

Copy link to clipboard

Copied

Hi,

I used the serial number and reregistered it. So, it's good now.

But, what the heck?!

And, it's a pain to find serial numbers, especially when the software is older.

Cheers and thanks for the suggestion.

Sean

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jan 02, 2018

Copy link to clipboard

Copied

Hi Sean.

We'll I'm glad it was this easy to fix.

I've been storing all serial numbers in a password-saving app for years so I know exactly where to go when this happens. On the Creative Cloud side this issue has disappeared, because applications are licensed simply by logging in with our Adobe IDs. But on the TCS side, and for most of my other applications, this is still my workflow.

Happy new year to you, Sean!

~Barb

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more