FM2016 - Version 13.0.0.333 -- which update does that correspond to?

[jaggedpeak]

Having other issues and suggestion was made to check for updates.

Yep, update 5 is available.

Tried to install -- got error U44M1P6.

I'm assuming 13.0.0.333 (what I have currently) is the result of update 4, but am not sure.

Only suggestion I've seen is to reinstall FrameMaker and install update(s) again.

Is that the only solution, or have I missed something?

Thanks.

[Stefan-Gentz · Accepted solution]

Hi,

first, there is no FrameMaker 2016. There is only FrameMaker 2015 🙂

13.0.0.333 was the initial release of FrameMaker 2015. After Update 5, your FrameMaker version should be 13.0.5.547.

Blog posts:

• Update 1 (13.0.1)
• Update 2 (13.0.2)
• Update 3 (13.0.3)
• Update 4 (13.0.4)
• Update 5 (13.0.5)

Your error code U44M1P6 means the following:

U = Updater

44 = Install Update Error

M1 = Automatic

P = Patcher

6 = Done With Errors*

Try to download Update 5 as a stand-alone updater from here: Adobe - FrameMaker : For Windows : FrameMaker 2015 update 5 (2015.0.5). This might work better.

As your error code give P6, this might also be related to corrupted Microsoft Visual C++ Redistributable Packages. Please check here on how to fix this: Errors "Exit Code 6" and "Exit Code 7".

Very often, update errors are also related to missing rights in Windows or to applying an update to the wrong product (e.g. applying Update 5 for FrameMaker to FrameMaker XML Author).

If nothing helps, please contact tcssup@adobe.com regarding your update error.

Kind regards,

Stefan

[jaggedpeak]

Thank you, Stefan!

a) Yeah,yeah. 2015. I blame my fumble-fingers for that one 🙂

b) The stand-alone update worked like a charm. Thank you!