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Having other issues and suggestion was made to check for updates.
Yep, update 5 is available.
Tried to install -- got error U44M1P6.
I'm assuming 126.96.36.1993 (what I have currently) is the result of update 4, but am not sure.
Only suggestion I've seen is to reinstall FrameMaker and install update(s) again.
Is that the only solution, or have I missed something?
first, there is no FrameMaker 2016. There is only FrameMaker 2015 🙂
188.8.131.523 was the initial release of FrameMaker 2015. After Update 5, your FrameMaker version should be 184.108.40.2067.
Your error code U44M1P6 means the following:
U = Updater
44 = Install Update Error
M1 = Automatic
P = Patcher
6 = Done With Errors*
Try to download Update 5 as a stand-alone updater from here: Adobe - FrameMaker : For Windows : FrameMaker 2015 update 5 (2015.0.5). This might work better.
As your error code give P6, this might also be related to corrupted Microsoft Visual C++ Redistributable Packages. Please check here on how to fix this: Errors "Exit Code 6" and "Exit Code 7".
Very often, update errors are also related to missing rights in Windows or to applying an update to the wrong product (e.g. applying Update 5 for FrameMaker to FrameMaker XML Author).
If nothing helps, please contact firstname.lastname@example.org regarding your update error.
Thank you, Stefan!
a) Yeah,yeah. 2015. I blame my fumble-fingers for that one 🙂
b) The stand-alone update worked like a charm. Thank you!