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The Help menu is supposed to provide access to the third-party plug-ins and training courses. I'd swear those items were there when I installed FM2020 yesterday, but they're not appearing now. I do have a bunch of plugins in place, but I don't think any of them affect the Help menu.
Has anyone else seen this or am I an edge case again?
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Hi Lin, They are visible in my copy, which may be older than yours: 16.0.0.734.
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Nope. My problem is that I copied the Unstructured Workspaces folder over form 2019 to 2020 because I wanted to keep my personalized setup. And the toolbars are, of course, the 2019 version.
I had to deinstall and remove all preferences, but those options are now back. Now to be a bit more careful about recreating the Workspace!
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And they're gone again ... It's as if the options are being removed after the first time I look at the help menu.
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Yep. They're definitetly missing from the menus.cfg file, and I have no idea why. I hadn't edited that file.
I'll try removing that file and reinstalling again to see what the installation puts in. Maybe I can save that to another directory and just add the missing information back and see if it stays.
This is so weird.
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The missing entries are in the Help menu in the Structured FrameMaker view, but not if you switch to the FrameMaker view.
I tried copying the three .cfg files from the menus directory over from the Structured to the Unstructured view, but they still don't appear when I click Help. No idea why and I've spent enough time on this. Guess I'll report it as a bug, since it is.
I guess if I need to look at those options, I'll have to switch back to the structured view.
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Bug entered: https://tracker.adobe.com/#/view/FRMAKER-9078
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Thanks for sharing Lin, we will get this looked into.
Regards
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I did get it working. Basically, I opened the menus.cfg file from the structured directory, found the section detailing the new entries, and copied and pasted it into the three menus*.cfg files in the unstructured directory. Weirdly, just restarting FM2020 didn't work, but a restart of the machine later and I have the entries. Looks like someone just forgot to add them into the unstructured menus files.