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Frame Maker 2017 has detected a serious problem and must quite giving internal error 14044, 26170801 etc..

New Here ,
Aug 29, 2018

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Hello Team,

We are using Frame Maker 2017 on Windows 10 OS. While working on file getting below error.

(Frame Maker 2017 has detected a serious problem and must quite giving internal error 14044, 26170801 etc..)

Can you please help us to resolving above given error.

Also note that we are using FM 12 version on same system. Is there any conflict between two FM version.

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Frame Maker 2017 has detected a serious problem and must quite giving internal error 14044, 26170801 etc..

New Here ,
Aug 29, 2018

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Hello Team,

We are using Frame Maker 2017 on Windows 10 OS. While working on file getting below error.

(Frame Maker 2017 has detected a serious problem and must quite giving internal error 14044, 26170801 etc..)

Can you please help us to resolving above given error.

Also note that we are using FM 12 version on same system. Is there any conflict between two FM version.

TOPICS
Error

Views

701

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Aug 29, 2018 0
Adobe Community Professional ,
Aug 29, 2018

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Conflict? no, you can run multiple versions of FM just fine (only Acrobat has issues with multiple versions).

Anyway, this is a user-to-user forum, so we're not being to be able to diagnose the hard error. Steps you can take first before contacting Adobe Support are - make sure you are all patched up; is it happening to all docs or just one? What are you doing when the error occurs? If it only happens with one doc, have you tried MIF-washing it?

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Aug 29, 2018 0
Adobe Community Professional ,
Aug 29, 2018

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In addition to Jeff's suggestions

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Aug 29, 2018 0
New Here ,
Aug 30, 2018

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Hi Team,

We have tried above given solution but still its getting same error and application crashes.

@Hi Jeff, All FM 2017 patch updated and its happening to all docs.

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Aug 30, 2018 0
Adobe Community Professional ,
Aug 30, 2018

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Have you tried Matt's suggestion of deleting your Prefs folder?

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Aug 30, 2018 0
Adobe Community Professional ,
Aug 30, 2018

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Deleting (or renaming) the prefs folder is quick, and rules out one possibility, but it seems your file is corrupt. Can you import the content into another document?

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Aug 30, 2018 0
New Here ,
Aug 30, 2018

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We have tried renaming the prefs folder but no luck. as we have checked with Adobe Chat they provided one solution so that we will try and let you know if its work.

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Aug 30, 2018 0