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Frame Maker V15 (2019) preferences error

New Here ,
Oct 04, 2018

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I am getting a display error on the initial screen.

9-25-2018+6-51-15+AM.png

and I am getting the 15004 error trying to enter the preferences menu.  

framemaker+2019+error+15004.png

as well as an initial error trying to either install or uninstall.

9-25-2018+7-15-46+AM.png

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Frame Maker V15 (2019) preferences error

New Here ,
Oct 04, 2018

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I am getting a display error on the initial screen.

9-25-2018+6-51-15+AM.png

and I am getting the 15004 error trying to enter the preferences menu.  

framemaker+2019+error+15004.png

as well as an initial error trying to either install or uninstall.

9-25-2018+7-15-46+AM.png

Views

96

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 04, 2018 0
Adobe Community Professional ,
Oct 04, 2018

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Contact FM support - tcssup@adobe.com - looks like something went sideways when you installed

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Oct 04, 2018 0
Adobe Community Professional ,
Oct 04, 2018

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Especially because you're crashing when entering prefs, delete your prefs folder per

http://techcommtools.com/find-framemaker-preference-folder/

-Matt

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