FrameMaker 11 crash when "save to PDF" on Windows 8.1

[hcwilter]

After last windows 8.1 patch, FrameMaker 11 crashes when trying to use command "Save to PDF".

When printing to PostScript file, distiller gets "Undefined error"

Printing to XPS works fine.

[Jeff_Coatsworth · Accepted solution]

I would suspect that the same Win10 bug that messed up PDF creation is also present as a KB update to Win8.1 - try updating your Win build. If that fails, you may have to roll back your version.