framemaker 11 Internal Error: 11004, 23458116, 23458410, 26201813

New Here ,
Mar 21, 2016

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Dear Adobe,

The installation didn't gave me problems.

But when I want to start the application the following internal error is shown on the screen.

Internal Error: 11004, 23458116, 23458410, 26201813

I hope somebody can tell me what is going wrong.

kind regards,

Frank.

the next text is the given in the logfile:

[Log info removed by moderator]

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Adobe Community Professional ,
Mar 21, 2016

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Dear Frank,

You’re not talking to Adobe here – this is a user-to-user forum.

Contact Adobe Support if you need assistance.

BTW – did you install FM with full admin rights? What are you doing when the error occurs? Opening some existing doc or just starting up?

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New Here ,
Mar 21, 2016

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Dear Jef,

thanks for your reply,

I didn't explicitly installed it using the admin settings. I will reinstall this way.

it happens at starting up.

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Adobe Community Professional ,
Mar 21, 2016

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Also make sure you’ve loaded all the patches available too.

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