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FrameMaker 15 V 13.0.1.385 Missing options or greyed out

New Here ,
Apr 24, 2019 Apr 24, 2019

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New install -  FrameMaker 15 v 13.0.1.385 on Win10 OS

Edit section -> Preferences is missing

View section -> Body pages or Master pages is missing

Graphics -> Scale is greyed out

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[Comments is to ask about the operation of the Forum, not a specific program]

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correct answers 1 Correct answer

Community Expert , Apr 24, 2019 Apr 24, 2019

Jeff's right. Updating to the current release (15.0.3.603) should fix your problem, but if it still remains, rename your preferences folder.

-Matt

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Community Expert ,
Apr 24, 2019 Apr 24, 2019

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First, get your version updated - a "fresh out of the box" install of FM is missing all the fixes that happened after it's released. Then try your issue again & report back.

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Community Expert ,
Apr 24, 2019 Apr 24, 2019

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Jeff's right. Updating to the current release (15.0.3.603) should fix your problem, but if it still remains, rename your preferences folder.

-Matt

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New Here ,
Apr 24, 2019 Apr 24, 2019

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Thank you!! Renaming the folder worked!!

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