Was it working before on this same machine? Has anything (H/W or S/W) changed since then?
Quick things to check:
that didn't work.
everything is up to date. she's on win10
Was it working before? If yes, what changed; if no, was it installed with local admin rights? Super aggressive anti-virus (seen that before)?
nothing changed user just woke up one morning and it just wouldn't installed even with re installed
i mean it opened for 10 sec and did all setting then closed
So something must have changed - did you try running it as an admin?
it wouldn't have been installed without adm right either
fixed by upgrading the graphics drivers