Copy link to clipboard
Copied
We have several users running Framemaker 2015. Files with no graphics will load quickly. Any time the file contains graphics, it will load very slowly at the page that contains graphics. It happens whether the file is local or on a server. Are there any best practices to speed up the loading of a file? Should the graphics be converted to a certain type of file? We are currently using jpgs
Thanks
Copy link to clipboard
Copied
Any format that includes a preview/thumbnail that FM honors is faster during edit (this includes EPS & PDF; not sure about others). Unless the import filters have changed, JPEG is previewed at full resolution (any progressive encoding doesn't help). If you aren't re-scaling and cropping in a raster editor, what you get from modern cameras is usually way too many pixels.
Formats that are inherently more compact in their uncompressed form are faster. For example, use vector formats rather than rasterized images thereof, up to a certain level of complexity.
EPS tends to be optimal, performance-wise, and supports mixed type, vector and raster content. The thumbnail is pretty coarse (72 dpi) but that can be worked around with the scaling trick. Also, unless rendering to a Ps or PDF workflow, what gets output (such as to an HP printer in PCL mode) is the coarse preview.
There's a remote possibility that your problem is some obscure optional feature of JPEG (unusual color space, XR, 2000, odd transfer function, etc.).
Copy link to clipboard
Copied
I also have and reported on this issue after the final patch of 3 (3.1). The problem still exists for me in patch 4. The weird thing is, it was fine for patch 1, 2 and 3.0.
Copy link to clipboard
Copied
Try turning off your graphics on one file you have open. Save it, it may pause a few times while you work on it. Then turn the graphics back on. I have no idea why, but mine seems to be ok now?
View>Options>Graphics
Copy link to clipboard
Copied
Hi Rob,
Can you please share a sample file with us where you see performance degradation in file open.
Thanks
Kunal
Copy link to clipboard
Copied
Hi ksaini
It works with a brand new blank page too. Go new>document>blank paper:portrait.
Add an anchored frame.
Highlight frame and import any jpg, local or networked.
Go and make a hot beverage while the file imports.
Copy link to clipboard
Copied
Hi Tom,
Is this slowness in loading happening after any specific updater of FM?
Also is it possible for you to share a sample file/book that is getting slow in open.
Thanks
Kunal
Copy link to clipboard
Copied
I am also having massive slowdowns for the same reasons, though it was not an issue for me until the latest update (about a week ago).
I should add that my graphics are not high-res. They are mostly around 400kb or less.
Copy link to clipboard
Copied
I have the same problem since I upgraded from version 7 to 15 even if there is no graphics, just text. I have taken my computer to an expert who has upgraded to a solid state drive but the same problem. It takes at least 30 seconds or more to load a file. Some files load fast but 90% of them load extremely slow.
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Hi @mgustantino,
are you working with local files or with files on a network share or in a cloud?
Images can also be on reference pages (@Barb Binder already ask).
Any other content that is linked to (text files, other FM files etc.)?
What files are loading fast? Small ones?
How many pages do the slow ones have?
What OS are you using?
What version of FM 15 exactly (15.x.x)?
Regards
Stephan
Copy link to clipboard
Copied
They are embedded but even files that have NO graphics ONLY text bogs down.
Copy link to clipboard
Copied
I am using windows 10, one of the files that loaded slow had only 1 page with text only. Some files that have embedded graphics load fast. There seems to be no rime or reason for which files load fast or slow.
Copy link to clipboard
Copied
Hi, @mgustantino,
what about this my queation "are you working with local files or with files on a network share or in a cloud"?
Regards
Stephan
Copy link to clipboard
Copied
Files on my solid state drive on my computer
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Why are the graphics embedded? Linking would be faster. (Graphics with text or graphics won't matter--what would matter is if the graphic is pixel-based or vector-based.)
Copy link to clipboard
Copied
I have too many files to change things now. However as I stated earlier even with NO graphics and ONLY text some files still have the same problem.
Copy link to clipboard
Copied
Are your files structured or unstructured? I have only little knowledge about structured FrameMaker, but as far as I know there are a few processes, before a file is actually opened.
Copy link to clipboard
Copied
structured
Copy link to clipboard
Copied
I am not a structure expert. Couldn't there a process do something which slows down the opening of a file?
Copy link to clipboard
Copied
Sorry--I misunderstood your original "text" to be text-only graphics. Have you tried changing to another font on a copy of the file(s)?
Copy link to clipboard
Copied
My FrameMaker 2015 has internal number (Help > About) 13.0.5.547
I have all my fm files and graphics on the SSD of the laptop - and I do not see a delay in loading a file, even with many graphics (png, jpg) in it. However I note during scrolling a slight delay (subsecond) of the appearance of a graphic in its frame.
Copy link to clipboard
Copied
I recall a similar issue in Fm 2015. Screen captures that had been run through SnagIt, had drop shadows, and were saved as JPG were SLOWWWWWWW.
Those that were direct screen captures using OS utilities, pasted from the clipboard into FrameMaker (thus NOT referenced images) did not noticeably slow down screen refresh. Not even when there are 5+ images per page.
Perhaps you can test this behavior in your environment.
-Matt
Copy link to clipboard
Copied
Download fm 2022 trial and see if you have the same issues.