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Framemaker 2017 cannot print pdf due to error

Community Beginner ,
Jul 17, 2018 Jul 17, 2018

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Framemaker 2017 cannot print pdf due to following error "Cannot print because the selected default printer is not compatible with FrameMaker. (Cannot query escape 768).  My default printer is set as Adobe pdf.  Using Windows 10 Pro version 1803

Note: I do not have Acrobat DC or higher installed- only have Acrobat Reader installed, does this make a difference?

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correct answers 1 Correct answer

Community Expert , Jul 17, 2018 Jul 17, 2018

See Re: Frame 2017 cannot print to PDF or PS or Printer as of April 6, 2018 for your issue & what you can do (hint - roll back to Win 10 1709)

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Community Expert ,
Jul 17, 2018 Jul 17, 2018

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See Re: Frame 2017 cannot print to PDF or PS or Printer as of April 6, 2018 for your issue & what you can do (hint - roll back to Win 10 1709)

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Community Beginner ,
Jul 17, 2018 Jul 17, 2018

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I applied some the tips found in FrameMaker PDF Tips and Tricks - Tech Comm Tools

What worked was changing the color setting from RGB to CMYK.

Thank you for the help

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